Frequently Asked Questions
Everything you need to know about Revopoint 3D scanning solutions.
What is the typical shipping timeframe for international orders?
We offer global shipping with a standard delivery window of 5 to 10 business days, depending on your location and local customs processing times.
Are your 3D scanners compatible with macOS and Windows?
Yes, all Revopoint 3D scanners are compatible with Windows, macOS, Android, and iOS devices, ensuring a seamless workflow across different platforms.
What is your return policy for hardware products?
We offer a 14-day return policy for items in their original packaging and condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Do I need to pay for software updates for my scanner?
No, all Revo Scan software updates are provided free of charge to our users, ensuring you always have access to the latest features and optimizations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various localized payment options available at checkout.
Does the scanner come with a warranty?
Every Revopoint 3D scanner includes a standard one-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.